Alkoven-Wohnmobil

IMPORTANT INFORMATION REGARDING DELIVERY AND RETURN TIMES.

PLEASE READ THIS INFORMATION CAREFULLY BEFORE BOOKING THE VEHICLE

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These are the times that apply to the booking, even if different times are indicated in the final Yescapa booking.

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Free vehicle delivery and return times:

Monday to Friday (excluding public holidays)

• Deliveries from 2 pm to 5 pm

• Returns from 9 am to 12 pm.

Times with an extra charge:

All other times have an extra charge that must be paid upon vehicle collection. Please do not confuse these amounts with the 'Delivery Fees' paid through Yescapa.

Monday to Friday (excluding public holidays)

A vehicle can be delivered in the morning or returned in the afternoon, but this will incur a half-day charge and requires authorization from our staff.

We also offer extended hours from 8:00 a.m. to 9:00 a.m. and from 5:00 p.m. to 8:00 p.m., subject to staff approval. This service has an additional cost of €59.90 for deliveries and €29.90 for returns.

Saturdays (Appointment only)

• Deliveries by default from 9:00 a.m. to 12:00 p.m.: €59.90. Option subject to availability from 12:00 p.m. to 8:00 p.m.: €99.90

• Returns by default from 9:00 a.m. to 12:00 p.m.: €49.90. Option subject to availability from 12:00 p.m. to 8:00 p.m.: €89.90

Sundays and Public Holidays (Appointment only)

• Deliveries by default from 9:00 a.m. to 12:00 p.m.: €89.90. Option subject to availability from 12pm to 8pm: €109.90

• Default returns from 9am to 12pm: €49.90. Option subject to availability from 12pm to 8pm: €89.90

Public Holidays: 01/01, 06/01, 18/04, 21/04, 01/05, 20/05, 09/06, 24/06, 15/08, 11/09, 01/11, 06/12, 08/12, 25/12 and 26/12

Weekend, public holiday, or extended hours pick-up and drop-off are managed by appointment within the contracted hours.

Why rent a motorhome with us? You'll enjoy benefits such as:

• Unlimited mileage included in all rentals. We don't limit you!

• We include comprehensive insurance with a €900 deductible per claim.

• Fully equipped vehicles with an awning, auxiliary battery, 220V inverter, and solar panel. Of course, all our vehicles come with a bathroom, shower, and kitchen.

• Travel throughout Europe with 24/7 roadside assistance. You'll always have support!

• Vehicles less than 2 years old. Over 80% of our fleet is from 2024/2025.

• Open year-round. (Except December 25th and January 1st.)

• Multiple extras available (Subject to availability):

- Large bed linen, €40 per bed*

- Small bed linen, €30 per bed

- Towels, €5 per person

- Kitchenware, €30

- Camping set, table and 4 chairs, €25 (extra chair, €5)

- Child seats and booster seats, €15

- Tilt 100 folding bicycle, €69 each

- Rear bike rack for 2 bikes, €29

- Snow chains, €35

- Secure parking with 24/7 alarm and recording, €5/day

*If you select the 'bed linen' option in your booking, only one set for a large bed is included. If you select 'bath towels,' one set for one person is included.

*If you select 'bath towels,' one set for one person is included. • All bookings longer than 14 days include a free kitchen set.

• All trips include the following free of charge: gas cylinder, toilet tablets and complimentary toilet paper, 220V extension cord, hose, wheel chocks, welcome kit, and cleaning products.

• Pets are welcome at no extra cost.

What should I know before starting your trip?

• You must be at least 26 years old and have held a valid driver's license for at least two years. All European licenses and most international licenses are accepted. Drivers from outside Europe must have an international driving permit. You must present the original, valid documents. Digital copies are not accepted.

• A €900 security deposit will be required upon arrival, payable by debit or credit card in the name of the booking holder.

• For festival rentals, an additional €2,500 security deposit is required.

• You must respect the agreed-upon pick-up and drop-off times, or you may be subject to a penalty.

The time required for vehicle pick-up is approximately one hour.

The motorhome must be returned clean.

• If, for reasons beyond our control, such as an accident or breakdown, your reserved vehicle is unavailable, Topcaravaning reserves the right to substitute it with another vehicle of the same or higher category, always respecting the number of berths. This will not constitute a breach of contract nor entitle the renter to any refund.

• Bookings are managed by Yescapa. Any questions regarding payments or cancellations should be directed to Yescapa. The chat service is managed by the rental company.